Return & Refund Policy – Vendexo

At Vendexo, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return, the item must meet the following conditions:

• The product must be unused and in its original condition
• The item must be returned in its original packaging
• Proof of purchase or order confirmation is required

Items that are damaged due to misuse, normal wear, or improper handling may not be eligible for return.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Products marked as final sale
• Used or damaged items not caused by shipping issues
• Gift cards or promotional items

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within a few business days.

Exchanges

If you received a defective, damaged, or incorrect item, we will gladly replace it. Please contact us as soon as possible after receiving your order.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Late or Missing Refunds

If you have not received your refund yet, please:

• Check your bank account again
• Contact your credit card provider or bank, as processing times may vary

If you still have not received your refund, please contact our support team.

Contact Us

If you have any questions regarding our Return & Refund Policy, feel free to contact Vendexo customer support for assistance.